Department Head — Alexander A. Kaysarov
194100 Saint Petersburg,
3 Kantemirovskaya Street, Room 218
Phone: 7 (812) 714 72 27* 61515
Telecommunication enterprises in Russia have to constantly update their own material and technical base in order to maintain their competitive positions in the market. Uninterrupted performance at the brink of the capacity of modern technologies causes a steady demand for equipment and hardware components that include a great share of innovative parts, and the vast majority of them are not produced in the domestic market. Advanced currency risk management as an integral part of the enterprise risk management system can deliver the best options for purchases policy and free capital allocation in the money market, thus it can significantly improve the overall corporate efficiency in high-tech enterprises.
The role of the Arctic on the global geopolitical arena rose during the Cold War. With time, political rivalry gave the way to regional cooperation, but the Arctic remains a highly politicized area. In the twenty-first century, Arctic states waded into the ‘Arctic Rush’ for natural resources and political supremacy. Their geopolitical interests affect significantly the development of Arctic tourism. At present, the Arctic is in the foreground of Russian political agenda. It resulted in the rising interest in Arctic tourism as a means of promoting strategic and economic value of the Arctic. Current paper focuses on the case of the National Park ‘Russian Arctic’. Based on expert interviews, the results of the study reveal how political circumstances influence Arctic tourism development. Four aspects related to political context were identified: increased militarization, access restrictions, political tensions between Russia and global community, and interest of non-Arctic players in the region’s potential.
Advanced currency risk management as an integral part of the enterprise risk management system can deliver the best options for the corporate policy and free capital allocation in the money market, thus it can significantly improve the overall corporate efficiency in high-tech enterprises.
The analysis of perspective directions of development of logistical integration allows to establish the importance of the
formation of mechanisms of management of integrated logistic functions, and also functional complexes. The
complexity of the problem is determined by the variability of the types of interaction between levels in the investigated
multi-level distributed systems, which in turn result in the variety of models of inventory management. They can be
divided into three main subgroups: the first is with independent processes, the second is with coordination and the
third – integrated models.
The most expedient way, in our opinion, to generalize the numerous AHP studies is by the formatting of a morphological
table and the corresponding block diagram. On the basis of the table, it is possible to take into account unobvious
variants that can be missed with a simple search. Thus, the AHP, despite its obvious benefits, requires further
research so as it can be successfully applied in the management of supply chains.
Purpose – The aim of this paper is to provide empirical guidance on those antecedents and consequences of customer satisfaction (CS) that may be included in the tourism sector and based on a systematic literature review. Design/methodology/approach – Undertaken through a review of 495 papers that have been published in 41 journals since 1988 and up to 2016 (a 29-year period). A more detailed understanding and discussion is also provided, which has been based on the analysis of the 100 most-cited articles. Findings – The theoretical models and the empirical applications provided depend to some extent on the sector under analysis. Nevertheless, the most popular determinants and consequences are service quality and loyalty (recommendation and revisiting), respectively. CS antecedents have been studied more than CS consequences. Research limitations/implications – The analysis has been based solely on English language articles that appear in Scopus. As a result, the geographical areas and the tourist sectors are definitely biased by this selection, and the results cannot be easily transferred to other geographical areas or tourist sectors. Practical implications – The results obtained from the study have relevant empirical and practical implications for hospitality researchers and practitioners. Firstly, the selected papers may be used as a valid starting point to research CS with respect to antecedents and consequences. Hospitality managers can also benefit from a better understanding of this triplet in tourism. Originality/value – This study is the first attempt to provide a systematic literature review on the antecedents and consequences of CS in tourism. Thus, researchers in the field will be able to begin their work with a complete and comprehensive model that considers the main antecedents and consequences of CS in tourism.
Many companies demonstrate a low level of corporate responsiveness to environmental safety issues. The existing literature indicates egoistic behavior of companies as the main cause. However, these conclusions are based on cases from the developed countries. What determines the low corporate responsiveness to environmental safety in developing and transition economies, for which the very concept of environmental business responsibility is new? Responding to this question, this paper explores the experience of a large Russian oil company in ensuring environmental safety in the development of an oil field located in Russia . Data were collected from the documented sources of information and 15 in-depth interviews with managers who make decisions on the environmental safety of the project as well as with external experts who cooperate with this company in the field of environmental safety. The study showed that the low responsiveness to environmental safety of Russian companies is not due to their selfish behavior, as it is suggested in the existing literature, but due to the illiteracy of their top managers and their lack of understanding of environmental safety issues. Following the approach of Richard Whitley, the author explains this illiteracy as a cognitive derivative of the national business system. The author shows that illiteracy of top managers regarding environmental issues is backed by the Russian culture, education, financial, and political systems. A theoretical explanation is offered for how environmental irresponsibility is formed within a context where the very concept of environmental business responsibility is new. Governmental intervention in decision-making on environmental safety issues and the activities of regulatory authorities are discussed.
This study explores the recovery in the Market Value Added (MVA) of European companies after the recent global economic crisis in 2008–2009. It introduces empirical evidence that intangible-intensive strategy in human and relational capital reinforces speed of the after-crisis correction for companies. Based on a panel dataset of more than 1600 listed corporations this research aims to discover drivers of Market Value Added trends in 2011–2013. The established results contribute to the understanding of the advantages that companies can exploit for the recovery after systematic shocks of markets. Our study demonstrates that intangible-intensive strategy not always enabled faster recovery speed. Meanwhile, it provided year-to-year acceleration of MVA growth after crisis.
In the past decade, a lot of researchers have focused on either management or measurement of intellectual capital components on macro (government), meso (local communities and industries) and micro (single organization itself) level. While it’s been a current issue for commercial organizations, higher education institutions, and private schools, a number of research projects about the implementation of intellectual capital concept (both parts) is scarce. Russian secondary education system is facing a necessity to become more transparent and client‐oriented, the existing reporting and management systems are not capable of dealing with this range of problems. Our research goal is to investigate the current status quo of intellectual capital in secondary schools (Do we have an established language for Intellectual Capital in educational institutions in St Petersburg Russia?). The level of perception and representation of IC metrics is analyzed by semantic analysis (what are the main IC components that value in a strategic planning of schools) and preliminary insights of the research are reported.
In this study we develop a model for early box office receipts forecasting that, in addition to traditionally used regressors, uses several inputs that have never been used before, but appeared to be very useful predictors according to our variable importance analysis. New predictors account for the power of actors and directors, as well as for the intensity of competition at the time of movie release. Instead of Motion Picture of Association of America (MPAA) ratings commonly used in movie success prediction, textual information about the reasons for giving a movie its MPAA rating was formalized using word frequency and principal components analyses. The expert system is based on the Random forest algorithm, which outperformed a stepwise regression and a multilayer perceptron neural network. A regression tree-based diagnostic approach allowed us to detect the heterogeneity of model accuracy across segments of data and assess the applicability of the model to different movie types.
Purpose – Nowadays, the focus on supporting knowledge workers is very significant and on the first place, there is a need to support the knowledge intensive processes – processes of reasonable and right decision-making. These processes can be improved by implementation of knowledge management tools that allows of reducing the cost of gathering and disseminating knowledge. The problem the author works with here is: How organizations can successfully use case management for forming corporate knowledge. The purpose of this paper is consideration of the issues of ICT and information systems (IS) applications for supporting of knowledge-oriented case management and improve quality of client care.
Design/methodology/approach – Scientific methodology of the research rests upon system approach, complex and comparative analysis. In this stage of the study, the author uses the research method based on literature review, analysis of large volumes of information, and findings of investigations in the field of knowledge management tools successful implementation for knowledge intensive processes supporting and improving quality of client care.
Originality/value – Original contribution of the work is analysis and classification of case management tools, used for knowledge workers support. The research also considers the cultural aspect related to the case management practical application. The implementation of CM systems requires consolidation of infrastructure and people to understand the impact of modern technologies on everyday business practices and the need for data management and analysis.
Practical implications – Currently adaptive case management systems are used actively in the following areas:
- Complex services provision in health care, jurisprudence, finance, reporting and informational support, conduct of client affairs;
- Development of complex products and conducting marketing campaigns;
- Social sphere and social initiatives, etc.
Case management solution based on Business Process Management (BPM) technology provides the best way for support of capturing, gathering, sharing, and retrieval of knowledge for knowledge workers within a business processes. Systems of BPM and Enterprise Content Management (ECM) with specific support for knowledge-intensive processes can be discussed as a more appropriate optimal decision to case management. Moreover, case management system can combine the best features of several classes of information systems.
During the past decades sport mega-events are accompanying with varied range of cultural events, promoting humanist values. Being different by scales, these events are always conducted by paid professionals and volunteers as well. The main feature of volunteer labor for cultural program on sport mega-events is an important role of creativity-based volunteers, providing with the ideas, concepts, network connections, creative products, etc. In this chapter we try to describe concept of creativity-based volunteering by analogy with the skilled-based volunteering concept, and test it with case of the Sochi 2014 Cultural Olympiad, during which ‘Peace and Friendship through the Olympic Spirit’ youth art exhibition has taken place. This big event for the 2014 Winter Olympic Games in Sochi, Russia was conducted with the support of International Paint Pals (IPP). IPP is a famous NGO, which could be identified as international volunteers’ network partnership, organizing many international art and educational events at other Olympic Games and global venues. The research of project concept and organization processes has included desk research of project documentation and survey of 25 event volunteers. The features of this partnership and event were revealed, role and national differences in volunteers motivation were analyzed. The motivation of cultural events volunteers is based mainly on such altruistic motives as willingness do something to promote world peace and friendship, get satisfaction from the work done, get new acquaintances, and also significance of cultural issues/outcomes of the project and its humanitarian importance matter. Besides experts point out such factors as prestigiousness of sport mega-event, professional solidarity, consistency of events organizing, and others. In such a way the findings of the chapter based on desk and field research let us to increase knowledge and awareness of the creative-based volunteering on cultural part of sport mega-events.
This chapter reports on services created and implemented by a writing center in a large public university in the USA to assist to pre-service teachers and in-service teachers with academic writing as professional development activities while they are pursuing their degrees. Academic writing is a style of written communication that has become acceptable in institutions of higher education (Craswell, 2005). The services include: 1) a series of workshops to teach the requirements of the Publication Manual of the American Psychological Association (American Psychological Association [APA], 2010), 2) a series of workshops around conceptualizing a research project and submitting a paper to a conference, 3) writing support circles, and 4) individual consultations. The chapter provides a description of each of this service, including the purpose and the design, highlights outcomes of these professional development services, and discusses challenges in its design and implementation.
This paper is aimed at identifying the role of digital manufacturing in changes of marketing activities of industrial companies from the point of view of a business management system. Authors define and conceptualize the notion of “digital manufacturing”. Research design is based on the Deloitte Company methodology based on value creation approach. Customers, product, economics of production, and value chain are essential methodology parameters. Our analysis shows that implementation of digital manufacturing will necessarily significantly change entire business model and marketing activity of the company. The main drivers of this process are building and maintaining relationship with customers and new opportunities related to product design and production. Interaction with customers without intermediaries, customers’ involvement in the processes of new products development, new technical possibilities of creating personalized product-service solution are main changes in marketing activities caused by the implementation of digital manufacturing at the company.
Variety of inventory management models known in logistics theory. Design of models for inventory management in a multi-level inventory placement systems are popular field of studies nowadays. One such model is Sven Aksater’s model. Like most models, it is applicable in cases where all the main parameters – demand per day, delivery time, the volume of orders, delay in logistic cycles and etc. – are deterministic. Obviously, in practice these parameters are random variables. The article presents two models for the economic order quantity calculation for two-leveled supply placements system, taking into account safety stocks and deficit at different levels, depending on the inventory management strategy – with fixed order amount or fixed time interval between adjacent orders.
This study explores the value creation and agent conflict in a company that employs intangibles. The conceptual model of value creation is used to test how intangibles affect companies' outperforming and simultaneously build investors' expectations. The research is carried out using a sample of more than 1,650 European companies covering the period from 2004 to 2011. The study reveals the diverse impact of intangibles on the outperforming of a company by Economic Value Added (EVA) and its ability to create market value (MVA). The study discovers that managers are prone to set positive signals for investors rather than create sustainable competitive advantages. This work contributes primarily to the field of corporate governance in companies that employ intangibles. The issues to be considered when designing rules and incentives for proper communication between managers and investors that drive both outperforming and sustainable value creation are emphasized.
Perception of higher educational institutions (HEIs) as engines for regional growth has preoccupied the minds of scholars and policymakers for a considerable timespan already, while the “Triple helix” model has marked the departure from an “ivory tower” university to a proactive entrepreneurial entity. Taking cue from the international trend umpteen political initiatives in Russia have emphasized government support aimed at augmenting “innovativeness” of universities and local industry. Moreover, imposed publication and R&D intensity requirements, higher salaries demanded by academic staff as well as student mobility have deemed purely teaching functions increasingly unsustainable. This poses a challenge for HEIs, especially in less innovative regions where the divergence between Academia and industry is quite pronounced and opportunities for technology transfer are limited due to relatively weak entrepreneurial milieux.
This research attempts to determine to what extent regional socio-economic conditions and absorptive capacity of local budiness modify innovation potential of mid-range HEIs and how the latter can contribute to regional and local innovation systems in less innovative Russian regions. The rest of this paper is structured as follows. The first section offers a regionalized perspective on HEIs’ entrepreneurial activities and links HEIs’ research performance to the overall level of innovative activity within the home region. In the following section methodology and data employed in the research are presented. The next section presents quantitative data analysis of Russian HEIs and discusses major findings. The penultimate part highlights the implications of the study and suggests solutions for mid-range HEIs, and the last part concludes.